Refund Policy
Effective Date: Friday, July 24, 2026
Holistic Life Services (“we,” “our,” or “us”) is committed to providing high-quality educational resources and an excellent customer experience. This Refund Policy explains the terms under which refunds, exchanges, and cancellations are handled for products and services purchased through our website.
By purchasing from Holistic Life Services, you agree to the terms of this Refund Policy.
Digital Products
Unless otherwise stated on the specific product page, all sales of digital products are final.
Digital products include, but are not limited to:
- Online courses
- eBooks
- PDFs
- Worksheets
- Assessments
- Templates
- Checklists
- Digital downloads
- Resource libraries
- Recorded webinars
- Video training
- Audio resources
Because these products are delivered electronically and cannot be returned, refunds are generally not available after access has been granted.
Memberships and Subscriptions
If Holistic Life Services offers memberships or subscription-based services, the specific cancellation and billing terms will be disclosed at the time of purchase.
Unless otherwise stated, subscriptions may be canceled at any time before the next billing cycle to avoid future charges. Cancellation does not entitle the subscriber to a refund for previous billing periods.
Live Events and Workshops
Refund policies for live workshops, seminars, webinars, coaching programs, or special events will be stated on the registration page for each event.
If no event-specific policy is provided, registrations are non-refundable but may, at our discretion, be transferred to another available session.
Coaching and Consulting Services
If individual coaching, mentoring, or consulting services are offered, cancellation and refund terms will be communicated at the time of scheduling or purchase.
Failure to attend a scheduled appointment without reasonable notice may result in forfeiture of that session.
Exceptions
Although refunds are generally not provided for digital products, we recognize that exceptional circumstances may occur.
Refund requests may be considered at our sole discretion in cases such as:
- Duplicate purchases.
- Accidental multiple charges.
- Technical issues preventing access that cannot reasonably be resolved.
- Billing errors.
Approval of one refund request does not establish an obligation to approve future requests.
Technical Assistance
If you experience difficulty accessing a purchased product, we encourage you to contact us before requesting a refund.
We will make reasonable efforts to resolve technical issues related to accessing products purchased directly from Holistic Life Services.
Chargebacks
If you have a concern regarding a purchase, we ask that you contact us first so we have the opportunity to resolve the matter.
Initiating an unwarranted chargeback after successfully receiving or accessing digital products may result in suspension or termination of access to current and future products and services, where permitted by applicable law.
Pricing Errors
We reserve the right to correct pricing errors, product descriptions, promotional offers, or technical mistakes at any time.
If a pricing error affects an order that has already been placed, we will contact you regarding available options before processing the transaction whenever reasonably possible.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes become effective immediately upon publication on this website.
Your continued use of the website and future purchases constitute acceptance of any revised version of this policy.
Contact
If you have questions regarding this Refund Policy or need assistance with a purchase, please contact us through the contact information provided on the Holistic Life Services website.